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There are many excellent online courses. This has been hugely beneficial in my day to day work.
- Louise Nolan


Goldmine 4.0 User Introduction




Course Aims
This intensive course is designed to give an introduction to Goldmine 4.0, a powerful business contact manager for a workgroup environment. This course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media and scheduling activities.
Assumed Knowledge
A working knowledge of PCs and Windows is assumed.
Course Audience
New or intending users of Goldmine who need to get to grips with the software in a short space of time.

This course can be found in the following categories:
Courses > Contact Management

Table of Contents
Opening and Navigating The Database · The Main Screen and Icons in Detail
  • The Main Contact Screen - Bottom Half
  • Additional Available Tabs
  • The Active Window
  • Status Bar - Bottom Screen
     
    Creating New Contact Records
  • Creation Method - New Record
  • Creation Method - Duplicate Record
  • Additional Contact Record Options
  • Entering Additional Information
  • Using Drop Down Lists
  • Look-up Windows - Boxes
  • Entering Referrals
  • Deleting A Contact Record
     
    Searching For Contact Records
  • Viewing the Contact List
  • Additional Search Areas
  • Tagging Your Contact Records
     
    Working with Filters
  • Using Predefined Filters
  • Creating Filters
  • Previewing Filters
  • Drilling Down an Existing Query
     
    Scheduling Activities
  • Advanced Scheduling Options
  • Scheduling Private Activities
  • Viewing Your Activities
  • Viewing Activities Using the Activity List
  • Using Local Menus within the Activity List
  • Viewing Activities for One Selected Contact
  • Viewing Activities Using the Calendars
  • Additional Calendar Views
  • Completed Activities
  • Recording A History Item
  • Setting Up a To-Do List
    Writing Letters Using Existing Goldmine Templates
  • Creating An Individual Letter Using An Existing Template
  • Sending Mailshots/Faxshots through Goldmine
  • Linking Existing Documents To Contact Records
     
    The Information Centre
  • Areas within the InfoCentre
  • Using the InfoCentre
  • Levels Of Information
  • Setting up A New Section or Topic
  • Attaching Files within the Bases
  • The Access Tab
  • Searching the Bases
     
    The Rolodex
  • Using the Rolodex
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