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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Microsoft Outlook 2002 (XP) Introduction
Course Aims
To use the Desktop Information Manager application Microsoft Outlook 2002 (XP) to store and organise personal and business information. You will learn to send and receive email, schedule meetings and appointments, create a list of contacts and manage tasks. |
Assumed Knowledge
No previous experience of the application is required, but you should be confident using a PC and Windows and ideally have used other Office software (for example Microsoft Word) before. |
Course Audience
Intending, new or recent MS Outlook users who need to get to grips with using the essentials of this electronic desktop information management system in a short space of time. |
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Table of Contents
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Getting started with Outlook 2002
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Getting started with Outlook 2002
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E-mail messages
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Describe the role of Outlook in relation to a mail server, such as Microsoft Exchange
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Compose a mail message by entering text
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Use a mail template to compose a message
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Address a message to one or more E-mail recipients
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Format a rich text message
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Insert a file attachment and signature
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Change the priority of E-mail
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Send and receive and recall a message
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Reading E-mail messages
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Set viewing options for a mail folder
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Read a mail message and open a file attachment
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Reply to or forward a message
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Organising mail folders
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Navigate between different mail folders
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Find a particular message
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Move items between folders
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Delete or archive a mail message
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Contacts and the Address Book
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Use an Address Book to address a message
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Display different address lists
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Find a name in an address list
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Create, edit and delete a contact
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Sort the contacts list and find a contact
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View activities with a contact
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The Calendar
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Navigate within the Calendar
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Schedule an appointment or event
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Schedule a multi-day event
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Modify or delete an appointment
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Identify conflicting appointments
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Schedule a recurring appointment
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Customise the Calendar view
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Publish the Calendar as a web page
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The Task List
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Update progress on a task
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Change the view for tasks
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Organise tasks using categories
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Edit the Master Category List
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Assign a task to another mail recipient
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Making notes
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Change the look of a note
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Sharing data with Outlook and Office
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Create an new Office document within Outlook
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Integrate Outlook components and share data between items
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Record an activity in the Journal
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Planning meetings
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Plan a meeting and invite attendees
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Add or remove meeting attendees
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Reschedule or cancel a meeting
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Accept or decline a meeting request
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Propose a new time for a meeting
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Schedule the use of a resource for a meeting
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Printing from Outlook
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Define a print style for a particular item
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Preview and print from the Calendar
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Print your appointments, tasks and contacts lists
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Customising toolbars
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Add folders to the Outlook Bar
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View hidden toolbars and float and dock toolbars
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Appendices
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Computer Viruses and E-mail
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