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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Microsoft Outlook 2003 Introduction
Course Aims
This course is designed to help you to use the email and scheduling application Microsoft Outlook. You will learn to send and receive emails and instant messages and to manage communications and contacts using Outlook.
You will also learn to use the scheduling component to arrange appointments, meetings, and tasks. You will be able to customise the view to sort, group, filter, and search for items. |
Assumed Knowledge
Ideally, you will have completed the course "Microsoft Office 2003 and Windows XP Introduction". You should be able to use Microsoft Windows and basic functions in Office to start an application, get help, and open, close, and save files. |
Course Audience
Those wanting to learn to use basic features of Microsoft Outlook. |
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Table of Contents
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Outlook 2003 - What is Outlook?
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Recognise the components of a Desktop Information Manager (Inbox, Calendar, Contracts, Tasks, Notes, Journal)
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Understand the use of email to send electronic messages
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Recognise the different elements of the Outlook application window
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Outlook 2003 - Composing Mail Messages
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Address a message to different recipients
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Add a file attachment to a message
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Move or copy data within a message or between messages and other types of file
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Send internet email using Outlook
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Outlook 2003 - Reading and Replying To Messages
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Open or preview one or more email messages
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Reply to and forward a message
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Open or save a file attachment
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Outlook 2003 - Using Contacts and the Address Book
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Understand the Address Book and Contact List
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Create, edit, and delete a contact
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Create a group (distribution list) of email recipients
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Insert recipient email addresses using the Address Book
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Integrate contacts with other Outlook components
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Outlook 2003 - Exchanging Instant Messages
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Set up Outlook to integrate with a messaging application
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Start a messaging conversation from Outlook
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Outlook 2003 - Organising Items
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Sort, highlight, and search for items
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Organise items in subfolders
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Delete items and subfolders
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Save a mail message to a Windows folder
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Outlook 2003 - Scheduling Appointments and Events
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View and track appointments using the Calendar
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Schedule an appointment or event
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Set and manage reminders for appointments
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Modify or delete an appointment
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Identify conflicting appointments
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Schedule appointment time as Free, Busy, or Out of Office
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Set calendar options (working week, time zones)
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Outlook 2003 - Assigning and Tracking Tasks
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Outlook 2003 - Assigning and Tracking Tasks
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Add, delete, or modify a task item
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Accept or decline a task request
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Outlook 2003 - Making Notes
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Change the appearance of a note
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Outlook 2003 - Planning a Meeting
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Plan a meeting and invite attendees
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Add or remove meeting attendees
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Reschedule or cancel a meeting
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Accept or decline a meeting request
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Propose a new time for a meeting
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Schedule the use of a resource for a meeting
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Outlook 2003 - Printing Items
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Define a print style for a particular item
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Preview and print from the Calendar
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Print an appointment, task, or contact item
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Outlook 2003 - Organising Items Using Categories and Contacts
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Use categories to link and organise items
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Edit the Master Category List
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Outlook 2003 - Working with Views
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Show, hide, and format fields
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Apply automatic formatting to items
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Use Advanced Find to locate an item
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Create and use search folders
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