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MCSE - Windows 2000 Support



Course Aims
This course is designed to provide support professionals with the knowledge and skills necessary to install and configure the Microsoft Windows 2000 Server and Microsoft Windows 2000 Professional operating systems. When taken in conjunction with our "MCSE - Windows 2000 Administration" course, this course will help to prepare readers for the following Microsoft Certified Professional exams: (70-210) Installing, Configuring and Administering Microsoft Windows 2000 Professional and (70-215) Installing, Configuring and Administering Microsoft Windows 2000 Server.
Assumed Knowledge
Readers should have knowledge or experience of administering Windows 2000-based networks, as covered in our "MCSE - Windows 2000 Administration" course.
Course Audience
This course is intended for support personnel and students preparing for the Microsoft Certified Systems Engineer qualification.

This course can be found in the following categories:
Course Library > MCSE

Table of Contents
Module 1 - Windows 2000 Architecture
  		• The Windows 2000 Family
  		• System Architecture
  		• Summary Questions & Answers
     
    Module 2 - Installing Windows 2000
  		• System Requirements
  		• Choosing a File System
  		• Installation Process
  		• Graphical Portion of Setup
  		• Using the Setup Manager
  		• Lab 1 : Installing Windows 2000 Server
  		• Summary Questions & Answers
     
    Module 3 - Deploying Windows 2000
  		• The Remote Installation Service
  		• Using RISETUP
  		• Authorising RIS
  		• Configuring RIS
  		• Pre-Staging Clients
  		• Creating RipRep Images
  		• Answer Files With RIS
  		• Creating a RIS Startup Disk
  		• Using Third Party Cloning Software With SYSPREP
  		• Lab 2 : Remote Installation Service
  		• Summary Questions & Answers
     
    Module 4 - Configuration
  		• Control Panel
  		• Changing System Settings
  		• Network Identification Tab
  		• The Hardware Tab
  		• User Profiles
  		• Advanced
  		• Reconfiguring the Win16 Virtual Machine
  		• Computer Management
  		• Managing Software
  		• Additional Control Panel Tools
  		• Windows 2000 Registry
  		• Value Entries
  		• HKEY_LOCAL_MACHINE Subtree
  		• Editing the Registry
  		• Lab 3 : Configuring Windows 2000
  		• Lab 4 : The Windows 2000 Registry
  		• Summary Questions & Answers
     
    Module 5 - Booting Windows 2000
  		• Boot Sequences
  		• Core Boot Files
  		• Editing the Boot.ini File
  		• Troubleshooting the Boot Process
  		• Advanced Startup Options
  		• The Recovery Console
  		• Lab 5 : Booting
  		• Summary Questions & Answers
     
    Module 6 - Managing Disks
  		• Disks and Partitions
  		• Comparing Basic and Dynamic Storage
  		• Simple and Spanned Volumes
  		• Striped Volumes
  		• Disk Fault Tolerance
  		• Disk Mirroring
  		• Raid 5 Volumes
  		• Other Disk Management Issues
  		• Lab 6 : Working with Disks
  		• Summary Questions & Answers
    Module 7 - File Systems
  		• File System Comparison
  		• Choosing a File System
  		• File Allocation Table (FAT)
  		• New Technology File System (NTFS)
  		• File Compression
  		• Converting File Systems
  		• Lab 7 : Working with File Systems
  		• Summary Questions & Answers
     
    Module 8 - Terminal Services
  		• Server and Client Requirements
  		• Installing the Service
  		• Installing Client Software
  		• Creating Terminal Connections
  		• Managing Clients
  		• Configuring the User Profile
  		• Configuring the Service
  		• Installing Applications
  		• Licensing
  		• Lab 8 : Terminal Services
  		• Summary Questions & Answers
     
    Module 9 - Routing and Remote Access
  		• Remote Access Overview
  		• Installing and Configuring RRAS
  		• Internet Connections
  		• Remote Access Server
  		• Virtual Private Networking
  		• Managing RRAS
  		• Securing RRAS
  		• Routing Issues
  		• Lab 9 : Remote Access
  		• Summary Questions & Answers
     
    Module 10 - Troubleshooting
  		• Error Categories
  		• Boot Problems
  		• Event Viewer
  		• Windows 2000 Server Logs
  		• Windows System Information
  		• Task Manager
  		• The Emergency Repair Process
  		• Creating a Windows 2000 Boot Disk
  		• Installing and Using Network Monitor
  		• Understanding a Stop Screen
  		• Lab 10 : Troubleshooting
  		• Summary Questions & Answers
     
    Module 11 - Performance Monitoring
  		• Performance Monitor Basics
  		• Logging Performance
  		• Lab 11 : Performance Monitoring
  		• Summary Questions & Answers
     
    Glossary of Terms
  		• Glossary of Terms
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