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i-Net+ Module 13 - E-commerce



Course Aims
On completion of this module, readers will be able to understand e-commerce terms and concepts.
Assumed Knowledge
Readers should meet the following criteria prior to attending the course: experience of desktop software PC support, perhaps gained through "A+ Certification: Operating System Support Skills" or similar training, some basic experience of supporting web clients (browser, FTP, etc.) would be an advantage and some working technical knowledge of LAN and WAN networking hardware and software (preferably using Windows 98 or later).
Course Audience
This course has been developed for readers with the responsibility for installing, maintaining and troubleshooting Internet and Intranet systems. On course completion, readers will be capable of taking and passing the i-Net+ Certification exam (code IK0-002, launched April 2002).

This course can be found in the following categories:
Course Library > i-Net+ Certification

Table of Contents
Introduction to E-commerce
  • Introduction to E-commerce
     
    E-commerce Business Models
  • E-commerce Business Models
     
    Electronic Data Interchange (EDI)
  • Electronic Data Interchange (EDI)
     
    Internet and Intranet E-commerce
  • Marketing Information
  • Customer Support
  • Sales
  • Intranet and Extranet E-commerce
     
    Financial Transactions
  • Financial Transactions
     
    Paying Electronically
  • Electronic Cash
  • Electronic Check
  • Credit Card Payments and Encryption
  • Electronic Wallets
  • SSL
  • Secure Electronic Transactions (SET)
    Processing Orders on the Internet
  • Online Catalogs
  • Basket or Cart
     
    International Sites
  • International Sites
     
    The Internet and the Law
  • Advertising
  • Customer Protection
  • Tax
  • Copyright
  • Domain Names
  • Individual Privacy
  • Jurisdiction
     
    E-business Risks
  • E-business Risks
     
    Summary
  • Summary
     
    Glossary
  • Glossary
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