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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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Symantec ACT! 3.0 Advanced
Course Aims
This intensive course is designed to expand knowledge of ACT! 3.0, Symantec's business contact manager for the Windows environment. This entirely 'hands on' course will give readers a good understanding of recording their contacts, maintaining a contact history, communicating via a range of media, scheduling their activities and producing reports. |
Assumed Knowledge
A basic understanding of PCs and familiarity with and use of, a keyboard, mouse and MS Windows is required, gained from previous experience or by attendance on a "Windows 95/98/NT User Introduction" course. |
Course Audience
ACT! Administrators and experienced users requiring more advanced use of this contact management system. |
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Table of Contents
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Symantec ACT! Version 3.0 Advanced
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The Contact Management Concept
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ACT! On Screen Help
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The ACT! Version 3 Screens
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Screen Control Buttons - Top
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Screen Control Buttons - Bottom
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Data Entry
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Notes on Entering Phone Numbers
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Setting Personal Preferences
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Time Management
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Clearing Activities and Booking Follow-ups
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Groups and Attachments
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Letters and Documents.
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Lookups
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Backup and Maintenance
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Database Definition
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Customising Existing Fields
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Screen Layout
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Running Reports
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Simple Report Customisation
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Import and Export
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Mailing Labels
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Converting an ACT! Version 2 Database
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Converting ACT! 2.0 Report Templates
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Administration
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Adding Users for Multi-user Databases
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Slips and Trips
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